returns

Return policy
You have the possibility to request a return up to 14 days after receiving your item. Your item must be in perfect condition to be able to make a return, meaning the item should not have been worn, used or washed.

To make a return, please contact me at contact@benediktegottlieb.com with your order number and the item you wish to return. If your return is accepted, it is your responsibility to return the item to me. The customer has to cover all the shipping charges. It is also the customers responsibility if the item gets lost during a return.

Send your return to this address:

Benedikte Gottlieb
Sigurdsgade 27
2200 Copenhagen N
Denmark

Exchanges
If you would like to exchange an item, the best way is to return the item you have and make a new order of the item you want, after the return is accepted.

Refunds
After I have received your return, I will inspect it and let you know if it’s approved or not. If approved, you will automatically be refunded on the payment method used when ordering. Please note that it could take some time for your bank to process the refund.